Items produced by Al Fardan Jewellery, you can enjoy a lifetime warranty. For the Ferrari Firenze brand, if it is the factory default, you also have a lifetime warranty. If it’s the factory default, for other brands it depends as per the brand.
How long does it take to receive an order?
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Can I modify my order?
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Can I see items before placing an order?
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Can all rings be resized?
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What happens if the ring doesn’t fit?
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I changed my mind, can I return the item?
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How do I use store credit?
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Do you deliver outside the UAE?
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I like the Jewellery design but wish to replace gemstones with my favorite ones?
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How do I track my order status?
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Will my personal information be confidential?
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How do I contact Customer Service?
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Payments
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Shipping & returns
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Refunds & Exchange
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